With the exception of the 2018 MacBook Air, the keyboard repair process only replaces faulty keyboards with the same failed design and not a newer generation keyboard. (Wow, again, seriously not doing this on purpose!) Apple has a dedicated Keyboard Service Program for every MacBook, MacBook Air, and MacBook Pro that uses scissor switch keys. The company discontinued its 12-inch MacBook and 15-inch MacBook Pro, but third-party retailer stock and refurbished inventory will remain on the market for a while.ĭon’t take my word for iit. This happens on a daily basis which isn’t the most convenient experience for a writer.Īpple’s new 16-inch MacBook Pro is probably okay, but these Mac laptops most certainly are not:Īpple still sells the 13-inch MacBook Air and 13-inch MacBook Pro brand new online and in stores. Why? Because I just typed a single ‘i’ in if in the previous sentence and it repeated on its own.

If I were recommending an Apple laptop to friends or family without high-end professional needs like software development or video editing, I would strongly suggest waiting until next year to make that purchase iif at all possible. You’ll know you need the power and specs of the 16-inch MacBook Pro if it’s the best option for you, but it’s not the most portable or convenient Mac laptop in the lineup - save for the probably reliable keyboard. The MacBook Air, on the other hand, starts at $1100 and serves as the starting point for many customers. The new 16-inch MacBook Pro is priced lower than some of the rumors suggested, which is to say the same as the 15.4-inch MacBook Pro it replaces, but it’s still a $2400 laptop geared toward professional use cases. That’s because Apple only “fixed” the keyboard problem in the top-of-the-line MacBook Pro.

So does that mean it’s safe finally safe to buy an Apple laptop again without concern about durability? It’s complicated, but in short, I wouldn’t recommend my family spend $1000 and up on a new MacBook just yet. We’ll have to test the new keyboard out for ourselves before we reach a final verdict, but the key change here is higher travel and the return to scissor switch keys versus problematic butterfly key switches. Hooray! Apple has a new MacBook Pro with what we all surely hope will turn out to be an actually reliable keyboard! If you’ve been using a MacBook computer introduced in the last four or five years, this is really great news.

Apple new macbook pro keyboard issues